Homeowner trust

How Fixly Guide screens contractors

Contractors can't buy their way into Fixly Guide. Every business applies for free, gets reviewed by our team, and is only allowed to receive homeowner projects after it passes screening.

Fixly Guide ApprovedThis business completed Fixly Guide's contractor application and initial screening process.
Insurance VerifiedFixly Guide reviewed current general liability insurance documentation.
License VerifiedFixly Guide reviewed an applicable professional license. This badge is omitted for trades where licensing is not required.
DFW Founding ContractorThis contractor joined during the original Dallas–Fort Worth marketplace launch.

What we review

Business identity

  • Legal or operating business name
  • DBA / assumed name
  • Business address, phone and email
  • Website
  • Business registration where applicable

Insurance

  • Current general liability insurance
  • Certificate of Insurance
  • Policy expiration
  • Relevant coverage information

Licensing (where required)

  • License number and type
  • Licensing authority
  • License status and expiration
  • Name associated with the license

Service qualifications

  • Services offered and trade specialties
  • DFW service area
  • Years in business
  • Certifications and professional affiliations where relevant

Reputation

  • Google reviews and other reputable review platforms
  • Public complaints and business history
  • Patterns of serious unresolved complaints

Online presence

  • Website where available
  • Google Business Profile
  • Social media business pages
  • Business contact consistency

Professional conduct

  • False credentials or fake company information
  • Deceptive advertising or misrepresentation of services
  • Insurance fraud concerns
  • Serious unresolved consumer complaints
  • Identity inconsistencies, fraudulent reviews or fake project photos
  • Repeated inability to verify company information

What screening does not mean

Fixly Guide screening is designed to improve marketplace trust but does not guarantee the quality, safety, workmanship, availability, pricing, or future performance of any contractor. Homeowners should still review contracts, verify project-specific requirements, and make their own hiring decisions.

Always confirm license and insurance details directly with any contractor before work begins, get the scope in writing, and never pay in full up front.

Are you a DFW contractor?

Review the requirements and apply — it's free, and payment only happens after approval.

See contractor requirements