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Heat Pump Not Heating in Freezing Weather? Here's Why

If your heat pump struggles to heat your home when temperatures drop below freezing, it's likely due to a common issue like a dirty filter, thermostat setting, or iced-up outdoor unit.

F
By The FixlyGuide DeskEditorial team
8 min read
Time30–60 minutes
Cost$10–$40 for a new air filter
DifficultyEasy
Homeowner inspecting an outdoor heat pump unit for ice in cold weather.
Homeowner inspecting an outdoor heat pump unit for ice in cold weather.
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Tools & materials you'll need

Affiliate links
Tools
  • Flashlight
    Amazon
  • Bucket
    For warm water if de-icing
    Amazon
  • Garden hose
    If available for de-icing
    Amazon
  • Screwdriver set
    For accessing outdoor unit disconnect switch if needed
    Amazon
Materials

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Quick Answer

If your heat pump isn't keeping your home warm when the temperatures plummet, especially below freezing, it's a frustrating but often fixable problem. The most frequent issues stem from a dirty air filter, an improperly set thermostat, or ice buildup on the outdoor unit. Addressing these can restore your heat pump's efficiency and your home's comfort.

The Problem

Heat pumps are incredibly efficient at heating your home in moderate temperatures. However, as outdoor temperatures drop significantly, typically below 35-40°F (about 2-4°C), their efficiency decreases. When it gets really cold, especially below freezing, you might notice your heat pump struggling to maintain the desired indoor temperature, blowing cool air, or even completely failing to heat. This isn't always a sign of a major breakdown; often, it's a simple issue preventing the system from operating optimally.

Step-by-Step Fix

  1. Check Your Air Filter: A clogged air filter restricts airflow, making your heat pump work harder and less efficiently. Turn off your HVAC system at the thermostat. Locate the air filter slot, usually in the return air duct or the indoor air handler. Remove the old filter and replace it with a clean one, ensuring the arrows on the filter point in the direction of airflow. This simple step can significantly improve performance.

  2. Verify Thermostat Settings: Ensure your thermostat is set to "Heat" and "Auto" (not "Fan On"). Also, check that the desired temperature is set at least 2-3 degrees higher than the current room temperature to prompt the system to run. Some smart thermostats have "auxiliary heat lockout" settings that prevent auxiliary heat from engaging at certain temperatures; ensure this isn't set too high for cold weather.

  3. Inspect the Outdoor Unit for Ice: In very cold or humid conditions, the outdoor coil of your heat pump can accumulate ice. While heat pumps have a defrost cycle, sometimes it can get overwhelmed. Turn off your heat pump at the thermostat and then at the outdoor unit's disconnect switch (usually a small box near the unit). You can gently clear light ice with warm water (do NOT use a sharp object!). However, if the unit is encased in a thick layer of ice, let it thaw naturally or call a professional. Never pour boiling water onto the coil.

  4. Confirm Breaker Status: Go to your home

FAQ

Frequently asked questions

Why does my heat pump blow cold air when it's very cold outside?+

When outdoor temperatures are extremely low, a heat pump's efficiency decreases, and it might struggle to extract enough heat from the air, causing it to blow cooler air than usual. It may also be in a defrost cycle or need auxiliary heat to kick in.

How do I know if my heat pump is in defrost mode?+

During defrost mode, the outdoor fan typically stops, and you might see steam rising from the outdoor unit. The indoor unit might blow cooler air, and auxiliary heat should engage to counteract this, preventing a drop in indoor temperature. A defrost cycle usually lasts 5 to 15 minutes.

Should auxiliary heat come on automatically?+

Yes, auxiliary or emergency heat should typically come on automatically when the heat pump struggles to meet the thermostat's set temperature, especially in very cold weather. If it's not engaging, check your thermostat settings or for a tripped breaker.

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